My point is that having been driving for 56 years I have never needed a built in 'phone system.
I realise I am probably tempting fate!

I agree about the whingers on forums. As you say that is the nature of the beast. The whinging is really a plea for advice from other sufferers and it DOES help getting the problems resolved if a united front is presented to the manufactures, whether it be toasters, cars or whatever and I admit I have had some whinges about my Kodiaq, but that was probably my fault for being such an enthusiast that I ordered it well before the production line had even STARTED making them.
The price 'early adopters' often have to run the risk of facing. However it will not stop me being an ultimate Skoda fan,