Not able to Skoda connect

Audio, Navigation, Electronic Faults and Fixes
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smelling
Posts: 1
Joined: Thu Nov 22, 2018 4:23 pm

Not able to Skoda connect

Post by smelling » Thu Nov 22, 2018 4:29 pm

Hi all.
I've a new kodiaq.
The Skoda connect server looks unavaliable.
Others with simular issues?

Vegards
Stig
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Kenny R
Posts: 347
Joined: Thu Feb 01, 2018 3:56 pm
Location: East Lothian

Re: Not able to Skoda connect

Post by Kenny R » Thu Nov 22, 2018 5:17 pm

Skoda Connect website and app work fine for me. I’m In the UK.
Candy White 2.0 TSi SE L 7 seat. Heated windscreen/ nozzles, kids pack, front rear parking sensors, reversing camera and spare wheel, Milotec rear bumper inserts.
And for the winter months: 17” Black alloys with 215x65x17 Nokian WR SUV3 winter tyres.
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Old and Grumpy
Posts: 189
Joined: Sat Oct 13, 2018 1:59 pm
Location: Melton Mowbray

Re: Not able to Skoda connect

Post by Old and Grumpy » Thu Nov 22, 2018 5:41 pm

:) Working OK for me in UK.
Kodiaq SE 1.4 TSI, 2WD, manual, 5 seater, Petrol blue, absolutely standard, no extra toys. Melton Mowbray.
My best car in 55 years of driving, including my previous Superb, two Octavias and a Fabia :)
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Swindiaq
Posts: 149
Joined: Fri Nov 03, 2017 9:00 pm
Location: Swindon

Re: Not able to Skoda connect

Post by Swindiaq » Thu Nov 22, 2018 10:43 pm

Have you registered for Skoda Connect on the portal? Check all the services are enabled.

Mine has stopped working as my first year has ended and I won't be paying to renew it at current prices.
2017 SE L / 1.4 TSI 2wd DSG / 7seat / black everything / Canton / front sensors / rear cam / ACC / traffic recog / Williams ceramic protection
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johnyenglish
Posts: 8
Joined: Sat Sep 01, 2018 8:41 pm

Re: Not able to Skoda connect

Post by johnyenglish » Sat Dec 08, 2018 1:05 pm

Same here, took delivery of my new Kodiaq on the 27th and haven't been able to register the 8 digit number on the car despite trying all of the following:-

Connection via iphone
Connection via onboard Three data sim
Connection via house wifi
Resetting skoda connect to factory setting
Resetting the whole infotainment system to factory settings
Deleting the car on the Skoda connect app 4 times
4 online chats with Skoda uk

Now waiting for one of the Skoda Connect technical experts to get in touch with me

:cry:
Ordered 24th May - 2.0 TDI 190 4x4 DSG Edition in Business Grey, traffic sign recognition, virtual pedal, heated windscreen, towbar, heated steering wheel, heated F&R seats, ACC, F&R sensors, sunroof, rear camera and media command.
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Old and Grumpy
Posts: 189
Joined: Sat Oct 13, 2018 1:59 pm
Location: Melton Mowbray

Re: Not able to Skoda connect

Post by Old and Grumpy » Sat Dec 08, 2018 3:29 pm

Skoda UK have a software problem at the moment affecting Skoda Connect. They have suggested it will be rectified within the next week.

:oops:
Kodiaq SE 1.4 TSI, 2WD, manual, 5 seater, Petrol blue, absolutely standard, no extra toys. Melton Mowbray.
My best car in 55 years of driving, including my previous Superb, two Octavias and a Fabia :)
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johnyenglish
Posts: 8
Joined: Sat Sep 01, 2018 8:41 pm

Re: Not able to Skoda connect

Post by johnyenglish » Sat Dec 08, 2018 4:18 pm

It's a shame they didn't mention that to me during my chats with them, mind you on the first call they tried to convince me that I hadn't ordered it with the car until I pointed out that it wasn't a selectable option and it came free for the first year! Doesn't fill me with confidence :roll:
Ordered 24th May - 2.0 TDI 190 4x4 DSG Edition in Business Grey, traffic sign recognition, virtual pedal, heated windscreen, towbar, heated steering wheel, heated F&R seats, ACC, F&R sensors, sunroof, rear camera and media command.
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