Dash Cam date reverts to factory setting

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old man
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Dash Cam date reverts to factory setting

Post by old man » Fri Sep 11, 2020 12:30 pm

I don't think there's a fix for this, but I thought I'd ask you learned people just in case.
I'd had my dash cam a while before I realised that the date was reverting to factory settings. This was before Covid and when I was using the car more often.
I seemed to remember someone (Colin ?) saying that a dash cam should be formatted monthly, so I tried that and it seemed to work, or at least the unit would remember the date for longer.
During and since lockdown the date reverts to the factory setting every day. I've done the formatting thing but that hasn't helped.
The unit has a capacitor, not a battery.
Is it reverting back daily because I'm only doing short runs, so possibly not putting enough charge into the capacitor, or is it normal or is it just buggered ??
I read on the internet that others have the same problem, but I haven't yet seen a fix for it. Any ideas ??

scratch113
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Re: Dash Cam date reverts to factory setting

Post by scratch113 » Fri Sep 11, 2020 12:35 pm

An indication of which manufacturer/model of dashcam you've got might help.

I did have a few issues with my Nextbase 512GW in that it would keep displaying a red padlock and continually beep whilst doing this. Found it was the G sensor set to high, so the slightest bump in the road would then tell it to lock that part of the video as it saw it as an accident!
Now set to low and it seems to have stopped that, but the internal battery has died I think and can't find any info about how to get it replaced.

Do you run yours off the 12V socket or is it hard-wired in?
New car: Kodiaq Sportline 2.0TDI 190 4x4 DSG
Previous:
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2008 Audi A5 3.0TDI
2003 Audi S4 4.2 V8
1998 Audi A4 2.8 quattro
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1992 VW Golf Mk3 1.9 TD
1990 Ford Escort Mk5 1.6 LX
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old man
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Re: Dash Cam date reverts to factory setting

Post by old man » Fri Sep 11, 2020 1:21 pm

Ah yes, sorry I forgot to state the make.
It's an Apeman and it runs from the 12V socket, not hard wired in. It's plugged into an aftermarket twin 12V socket which has on/off switches on it, so I switch it off (virtually) every time I've finished with the car.

I was mistaken about it having a capacitor. It actually has a 130AH 3.7V lithium polymer battery.
Last edited by old man on Fri Sep 11, 2020 3:26 pm, edited 1 time in total.

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Colin Lambert
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Re: Dash Cam date reverts to factory setting

Post by Colin Lambert » Fri Sep 11, 2020 2:38 pm

Check the voltage requirement of the camera.
It may well be FIVE volts. (most are)
If you run it on the12v socket you will eventually 'fry' the camera 12 into 5 doesn't go. It will probably take a month or two. i have fried 2 cameras doing this. Before I realised the problem.
If it IS 5 volts, get a USB to 12v adapter (must be available on fleabay I would think). and plug into the USB socket on the centre console. Bonus will be, USB is ignition controlled!
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old man
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Re: Dash Cam date reverts to factory setting

Post by old man » Fri Sep 11, 2020 3:00 pm

Conflictingly, instructions say to plug into cigarette lighter socket and also that voltage requirement is 5V.
I've had the camera for 2 years and it hasn't fried yet.
Yes there are USB to 12V adaptors available on E Bay, which does appeal because it works with the ignition.

The thing is Colin, will any of this stop the bloody date reverting to factory settings all the time ?

scratch113
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Re: Dash Cam date reverts to factory setting

Post by scratch113 » Fri Sep 11, 2020 5:18 pm

I've seen a video online where someone replaces the battery in a Nextbase 212 for exactly the reason you give - the Nextbase will reset its date to 01/01/2013 and time to 00:00:00 every time the power goes off once the internal battery has died, but it's not that easy to replace and involves use of a soldering iron, so if you're not that technically minded (or equipped!) then you might need to get in touch with Apeman and ask whether they do battery replacements or can otherwise advise you where you can get it done.

Nextbase will either sell just the battery for £10 or will replace it if you send it to them for around £35 - gives you an idea how much it ought to cost. Best bet would be to send Apeman a message. You could look for a local repair place - some mobile phone repair shops might do it for you, possibly while you wait.

If it's 2 years old I guess it's out of warranty sadly.
New car: Kodiaq Sportline 2.0TDI 190 4x4 DSG
Previous:
2016 LR Disco Sport HSE Lux
2008 Audi A5 3.0TDI
2003 Audi S4 4.2 V8
1998 Audi A4 2.8 quattro
1995 Audi A4 1.8T Sport
1992 VW Golf Mk3 1.9 TD
1990 Ford Escort Mk5 1.6 LX
1983 Vauxhall Astra Mk1 1.3 S

old man
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Re: Dash Cam date reverts to factory setting

Post by old man » Fri Sep 11, 2020 8:48 pm

the Nextbase will reset its date to 01/01/2013 and time to 00:00:00 every time the power goes off once the internal battery has died,
Yes, I think this is the problem my unit has, poor show after such a short time and it appears to afflict several other makes too.
So, It's replace battery if it's possible, put up with it, which is bloody annoying or get a new dash cam, but who's to say another one won't go the same way.

I had an Auto Express recommended Transcend before this one and that was rubbish as well and much more expensive than the Apeman.

I did contact Apeman last year about this problem and whilst they didn't offer an explanation, they said if I bought a better model of theirs via Amazon and give it a good review, they would then refund the full £50 asking price. Seemed like a strange deal to my cynical mind so I turned it down. I wish I'd given it a go now ;)

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Colin Lambert
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Re: Dash Cam date reverts to factory setting

Post by Colin Lambert » Fri Sep 11, 2020 9:11 pm

Sorry Old man, can't help with your problem. Far too 'leccy-tekky' for me
I assume re frying, that you are lucky and the camera maker has had some forethought and fitted a voltage dropper within the 12v plug!?
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old man
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Re: Dash Cam date reverts to factory setting

Post by old man » Fri Sep 11, 2020 9:16 pm

Colin Lambert wrote:
Fri Sep 11, 2020 9:11 pm
Sorry Old man, can't help with your problem. Far too 'leccy-tekky' for me
I assume re frying, that you are lucky and the camera maker has had some forethought and fitted a voltage dropper within the 12v plug!?
No worries Colin, as you see above, I believe I know what my options are, although I don't like any of them.

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Colin Lambert
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Re: Dash Cam date reverts to factory setting

Post by Colin Lambert » Sat Sep 12, 2020 9:30 am

If your'e buying and before you do .....visit.
http://www.techmoan.com/about/
He has tested nearly every dashcam on the planet and you can see the results on Youtube.
good luck.
C.
ModeratorEdition .1.5DSG. Petrol Blue. S/s spare, Cream leather KAROQ. :shock: EX Kodiaq SE L1.4 DSG.
Diploma in Automotive Engineering.
Retirement is wonderful, it's doing nothing without being caught out! :lol:
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