What Car reliability Survey.

Post by **Colin Lambert** » Thu Dec 31, 2020 10:51 am

https://www.whatcar.com/news/2020-what- ... uvs/n20066 :

JamieK · Post by **JamieK** » Thu Dec 31, 2020 1:30 pm

If an alien were to arrive on earth and read a Skoda ( or any manufacturer ) forum, they'd think to stay well clear of the mark. What that survey proves is:

1: the percentage of owners who participate in forums is so minute it's incalculable. Makes me laugh everytime I read members saying they should form an action group and force the manufacturer to do something. Yeh, all two of them

2: the original purpose of a forum may have been for folk to discuss their cars and help each other which to some extent forums do, but I'd suggest the vast majority of people only use a forum to vent their anger or frustrations. It's much easier to criticise than praise.

Dealers are rubbish, mechanics don't know what they're doing, customer service is crap, the parts fail, blah blah blah. And those who say " I'll never buy a Skoda again " never tell you what they're going to buy instead. So unless it's a Lexus, Mitsubushi ( who're pulling out of the UK I believe ), Toyota or Mini, it would appear all they're achieving moving to another brand, is buying a less reliable motor.

PS LandRover at bottom - AGAIN !!!

PPS - TESLA ! Given there's no ICE to go wrong that's quite an achievement to finish in the bottom three.

SinglePointSafety · Post by **SinglePointSafety** » Thu Dec 31, 2020 4:58 pm

It's interesting to see that this league table also broadly agrees with the Which? survey, placing LR firmly at the bottom and noting the build quality issues with the Tesla, and of course the perennial favourites Lexus, Toyota and Honda at or near the top. IIRC the J D Power survey has a similar order.

I would agree that forum members will be a tiny proportion of total Kodiaq owners, but what we can't really know is if it's a representative sample, even allowing for the selection bias of 'help' or 'my car's rubbish'. On a personal note, I've used the forum to get some really good hints and tips, and tried to offer some myself. I've been very interested in some of your posts JamieK, for their tech content, much appreciated.

Once you've owned several cars, you soon realise that each one is likely to be a compromise for any particular owner. Skoda UK might be pretty rubbish to deal with at times if you need certain tech info, but so far they've not been notably worse than my experience with VW, Toyota and Volvo, to name a few.

If you want to see some 'surprising' experience of top-end car ownership (Jayemm on cars, McLaren), try and you will have even more respect for your 'humble' mass-produced Skoda.

scratch113 · Post by **scratch113** » Thu Dec 31, 2020 6:40 pm

So I went from 31st to 5th - woohoo!

The only surprise is that LR managed to score as high as 78.2% reliability...

Post by **Colin Lambert** » Fri Jan 01, 2021 11:16 am

Landies are NOT called off road for their ability to drive over rough terrain............you can work out the rest for yourselves!