Anyone else have a broken Emergency Call System?

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H2UBS
Posts: 169
Joined: Sun Apr 23, 2017 6:32 am
Location: Cornwall

Re: Anyone else have a broken Emergency Call System?

Post by H2UBS » Tue Oct 23, 2018 3:30 pm

Yes, mines showing a fault with the message 'Emergency Call Restricted' and the amber warning triangle. I'm not exactly sure what this means as I haven't tried it or needed it. However, I do have a green light next to the red emergency button. I won't be making a special trip to the dealer but wait for the 1st service in about 3 months time.
2.0 tdi SE L 4x4 190 DSG, 5 Seats, Business Grey, dark Alcantara, Triglavs, tow bar. Delivered 15th Sept.


kodibliaq
Posts: 51
Joined: Fri Sep 21, 2018 7:56 pm
Location: UK

Re: Anyone else have a broken Emergency Call System?

Post by kodibliaq » Tue Oct 23, 2018 7:18 pm

Emergency Call button All Fixed!. They said it was set in transport mode from the factory. Also Rear Cam was fitted in just over a day.. not as long as they said it might be :) Really pleased to get my car back early
@phil rear cam i think is £510
SKODA KODIAQ SE 2.0 TDI 150 DSG FWD Black Magic Pearl Effect Paint -Extras: Rear Reverse Camera


kodibliaq
Posts: 51
Joined: Fri Sep 21, 2018 7:56 pm
Location: UK

Re: Anyone else have a broken Emergency Call System?

Post by kodibliaq » Thu Oct 25, 2018 4:40 pm

UPDATE SOS button still broken and butting into my music and sat nav directions every 2-3 miles to tell me its broken.
Does anyone technical know which relay or fuse to pull out to make it shut up?? I can't be doing with the hassle of leaving at dealers for days again for nothing. mucho appreciated
SKODA KODIAQ SE 2.0 TDI 150 DSG FWD Black Magic Pearl Effect Paint -Extras: Rear Reverse Camera


colmar51
Posts: 14
Joined: Tue Apr 10, 2018 7:58 am
Location: Glasgow South

Re: Anyone else have a broken Emergency Call System?

Post by colmar51 » Fri Oct 26, 2018 10:04 am

My 18 plate Edition had the SOS (Emergency Call System) fault.

The fault was the subject of a recall (Skoda call them something different 'Campaign' maybe) for early 2017 builds. In my case the problem was identical and easily traced to a multi-pin connector where one or more pins were misaligned and connecting intermittently. Dealership confirmed this could only have occurred at initial assembly. Repaired under warranty no bother.
Edition 2.0 TDI 190, 4x4, DSG, Business Grey


Phil
Posts: 19
Joined: Thu Jun 14, 2018 11:25 pm

Re: Anyone else have a broken Emergency Call System?

Post by Phil » Fri Oct 26, 2018 7:08 pm

thanks for that
Kodiaq Edition (7 seats) 2.0 TDI 190 PS 4x4 DSG, pan roof, spare wheel, front, rear sensors, electric towbar, black leather, heated seats steering wheel, wing mirrors, lots more.
Eckington


sparkymark
Posts: 43
Joined: Wed Apr 04, 2018 4:20 pm

Re: Anyone else have a broken Emergency Call System?

Post by sparkymark » Mon Oct 29, 2018 2:35 pm

Car booked in to Simpsons of Preston on 19th Nov to have this annoying SOS fault and the disappearing DAB presets looked into. Was going to leave until first service as I am approaching 12,000miles but lease company say first service is 18,000 or 2 years......so in it goes just for these two annoying faults.
Will see what Simpsons have to say about them.
Petrol Blue 1.4TSi 150BHP, 7 seat SEL, with Canton Sound (yes it's worth the price), 19" Triglav alloys, Beige Leather and Reversing camera
North West UK


kodibliaq
Posts: 51
Joined: Fri Sep 21, 2018 7:56 pm
Location: UK

Re: Anyone else have a broken Emergency Call System?

Post by kodibliaq » Sat Nov 10, 2018 12:00 am

wow @sparkymark. 18k miles or 2 years before first service?? I didn't get a service book my my new car. Dealers say they don't do them anymore so am unaware of when it's meant to go in. I rarely keep a car that long.
SKODA KODIAQ SE 2.0 TDI 150 DSG FWD Black Magic Pearl Effect Paint -Extras: Rear Reverse Camera


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Colin Lambert
Posts: 3004
Joined: Tue May 10, 2016 10:40 am
Location: Poole Dorset

Re: Anyone else have a broken Emergency Call System?

Post by Colin Lambert » Sat Nov 10, 2018 10:28 am

2017 cars sometimes had a problem with SOS buttons. Mine was down to a wonky sim card. Dealt with by dealer under warranty.
Service books.
Very few manufacturers have service books these days, all details held on dealer/SUK computer,
Car will tell you when it wants a service if set up properly on PDI. if it hasn't screamed 'service required' by 10 K miles or 12 months do it anyway.
Like you I don't keep cars long. Kodiaq was overdue at 18 months but I loved it so much in spite of all the niggling faults, I kept it longer than usual.
Don't tell anybody but the Karoq is even better than it's big brother. ;)
ModeratorEdition .1.5DSG. Petrol Blue. S/s spare, Cream leather KAROQ. :shock: EX Kodiaq SE L1.4 DSG.
Diploma in Automotive Engineering.
Retirement is wonderful, it's doing nothing without being caught out! :lol:
[color=#00


kodibliaq
Posts: 51
Joined: Fri Sep 21, 2018 7:56 pm
Location: UK

Re: Anyone else have a broken Emergency Call System?

Post by kodibliaq » Wed Nov 28, 2018 4:43 pm

Back from the dealers AGAIN who have again kept my car all day and gave back to me saying they have done nothing, can find no faults, and they say there are no records of the SOS faults.. even though the audio alarm voice now goes off more than ever - likely 300-400 times in the few weeks i've owned it telling me its broken and to take to service centre. Its very loud- louder than the radio and always startles me when I've driving because they make it sound like something really dangerous is about to happen- just the poxy sos alarm again !! grr Sometimes goes off 2-3 times per mile!!!!!!!! They could use my car in Guantanamo Bay it would be more effective than water boarding. Now they've got me trying to capture it on film while driving which is illegal. Managed to set up camera without needing to handle it. Should be easy to capture!. It's BS that they can't just believe me. Their reason being "we wouldn't know what to fix without the car logging the error". Well thats BS too as even if I film it my iPhone isn't going to log the damn error on the car! Gonna hit Skoda with a section 75 for the full value of the car faster than they can say VW if not sorted next time I take it in. Anybody know how to talk sense to them??
SKODA KODIAQ SE 2.0 TDI 150 DSG FWD Black Magic Pearl Effect Paint -Extras: Rear Reverse Camera


sparkymark
Posts: 43
Joined: Wed Apr 04, 2018 4:20 pm

Re: Anyone else have a broken Emergency Call System?

Post by sparkymark » Wed Nov 28, 2018 6:09 pm

RE: wow @sparkymark. 18k miles or 2 years before first service?? I didn't get a service book my my new car. Dealers say they don't do them anymore so am unaware of when it's meant to go in. I rarely keep a car that long.


Ended up not taking the car in due to work & stuff, so will have to wait for the 18K service to be looked at.
I agree with recent comment about how distracting this fault is....it booms out of the speakers far louder than the radio and always startles me. Skoda need to pull their finger out with this one before someone stoves their car in to the back of something whilst distracted.....if I could disable the stupid unnecessary SOS system I would.
Petrol Blue 1.4TSi 150BHP, 7 seat SEL, with Canton Sound (yes it's worth the price), 19" Triglav alloys, Beige Leather and Reversing camera
North West UK


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