Anyone else have a broken Emergency Call System?

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H2UBS
Posts: 169
Joined: Sun Apr 23, 2017 6:32 am
Location: Cornwall

Re: Anyone else have a broken Emergency Call System?

Post by H2UBS » Thu Nov 29, 2018 9:39 am

I agree with recent comment about how distracting this fault is....it booms out of the speakers far louder than the radio and always startles me. Skoda need to pull their finger out with this one before someone stoves their car in to the back of something whilst distracted.....if I could disable the stupid unnecessary SOS system I would.
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Strange .. I have the fault which shows up on the maxi-dot at start and occasionally reminds me with a 'ping' mid journey and the orange warning triangle is on permanently. However, the light next to the overhead 'red button' is always on green, and I have never once heard a verbal warning from the speakers despite the radio being on all the time.
2.0 tdi SE L 4x4 190 DSG, 5 Seats, Business Grey, dark Alcantara, Triglavs, tow bar. Delivered 15th Sept.


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Colin Lambert
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Location: Poole Dorset

Re: Anyone else have a broken Emergency Call System?

Post by Colin Lambert » Thu Nov 29, 2018 9:45 am

If the light is green, it should be working. What does the maxidot message say?
The warning triangle is for any fault, not just the SOS.
ModeratorEdition .1.5DSG. Petrol Blue. S/s spare, Cream leather KAROQ. :shock: EX Kodiaq SE L1.4 DSG.
Diploma in Automotive Engineering.
Retirement is wonderful, it's doing nothing without being caught out! :lol:
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H2UBS
Posts: 169
Joined: Sun Apr 23, 2017 6:32 am
Location: Cornwall

Re: Anyone else have a broken Emergency Call System?

Post by H2UBS » Thu Nov 29, 2018 10:22 am

Colin Lambert wrote:
Thu Nov 29, 2018 9:45 am
If the light is green, it should be working. What does the maxidot message say?
The warning triangle is for any fault, not just the SOS.
"SOS Emergency Call Restricted" and 'SOS Fault' next to the warning triangle.
2.0 tdi SE L 4x4 190 DSG, 5 Seats, Business Grey, dark Alcantara, Triglavs, tow bar. Delivered 15th Sept.


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Colin Lambert
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Re: Anyone else have a broken Emergency Call System?

Post by Colin Lambert » Thu Nov 29, 2018 1:29 pm

Very strange that the green light is still on., Trip to dealer methinks!
good luck.
ModeratorEdition .1.5DSG. Petrol Blue. S/s spare, Cream leather KAROQ. :shock: EX Kodiaq SE L1.4 DSG.
Diploma in Automotive Engineering.
Retirement is wonderful, it's doing nothing without being caught out! :lol:
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idomz
Posts: 16
Joined: Mon Dec 04, 2017 5:01 pm
Location: London, UK

Re: Anyone else have a broken Emergency Call System?

Post by idomz » Thu Nov 29, 2018 4:47 pm

I'm facing this exact problem though the warning and beep is only once few seconds to starting the car. The yellow triangle remains but no beeps or alerts thereafter.

Car's booked for service tomorrow. Will update how it goes.
Cappuccino Beige 1.4 150 DSG 7 seat Edition, Black leather, Panoramic roof, Adaptive cruise control, Traffic sign recognition, Area View, Park assist, Drive Mode Personalisation and Child pack. Ordered 29 Sep, Delivered Dec 2nd


kodibliaq
Posts: 51
Joined: Fri Sep 21, 2018 7:56 pm
Location: UK

Re: Anyone else have a broken Emergency Call System?

Post by kodibliaq » Fri Nov 30, 2018 4:23 pm

idomz wrote:
Thu Nov 29, 2018 4:47 pm
I'm facing this exact problem though the warning and beep is only once few seconds to starting the car. The yellow triangle remains but no beeps or alerts thereafter.

Car's booked for service tomorrow. Will update how it goes.
they will either tell you they have reset it, or say there is nothing wrong. The will basically just wash your car and give it back in the same faulty condition. Mine went in on wednesday for a 2nd time and was told its fine :oops: :oops: :oops: . Heres the proof from today that says different.. 5 ****ing time it went off just in one short trip to asda less tahn 2 miles.


SKODA KODIAQ SE 2.0 TDI 150 DSG FWD Black Magic Pearl Effect Paint -Extras: Rear Reverse Camera


sparkymark
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Re: Anyone else have a broken Emergency Call System?

Post by sparkymark » Mon Feb 11, 2019 2:52 pm

After having the SOS fault for several months off & on, it got to a point where it was alerting on every journey and then the warning triangle stayed on permanently, with a red light on the SOS button itself. Took Kodi to Simpsons Skoda in Preston, where they kept it for a week, and seem to have resolved it by replacing the entire SOS unit, wiring and connector. Fault hasn't reappeared since I took the car back on Friday.....fingers crossed they have cured it, as the car was pretty much unusable before.
As a courtesy car, Simpsons arranged for VW UK to loan me a 3.0 V6 TDI Toureg.....what a beast of a car, I literally watched the fuel gauge go down as I was driving!!!
Only problem when picking the Kodiaq up, was all the rear trims in the boot surrounding the rear pillars had been left hanging off and the roof lining hadn't been reattached with its clips......yet it was ready to collect!!!! Dealer very apologetic when I rang to complain.....but I fixed it all myslef to save another journey to dealer.
Petrol Blue 1.4TSi 150BHP, 7 seat SEL, with Canton Sound (yes it's worth the price), 19" Triglav alloys, Beige Leather and Reversing camera
North West UK


Pja1963@hotmail.com
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Re: Anyone else have a broken Emergency Call System?

Post by Pja1963@hotmail.com » Fri May 03, 2019 8:35 am

I have the same problem with the SOS so rang Hortons of Lincoln who I got the car from 5 MTHS ago they want to look at the car for half a day . Ok they will give me a courtesy car but I pay £10 for the insurance plus 24p per mile (live 38miles away) sorry Hortons you have lost me and my son's new car in July .
North Lincolnshire.... Kodiaq 1.5 sel dsg quartz grey


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FoxtrotAlpha
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Re: Anyone else have a broken Emergency Call System?

Post by FoxtrotAlpha » Fri May 03, 2019 2:39 pm

Pja1963@hotmail.com wrote:
Fri May 03, 2019 8:35 am
I have the same problem with the SOS so rang Hortons of Lincoln who I got the car from 5 MTHS ago they want to look at the car for half a day . Ok they will give me a courtesy car but I pay £10 for the insurance plus 24p per mile (live 38miles away) sorry Hortons you have lost me and my son's new car in July .
It does seem like Skoda are charging now for courtesy vehicles, the one I went to in Glasgow decided to try and charge me £10 per day for insurance, no mileage though. I argued as my car was in for a warranty claim and I should not be at a loss due to faulty products, I won. 24p per mile is also excessive as additional mileage on hire vehicles is only 7.2p.
It's a 'Kodiaq' and not a 'Bear' unless you are 5 years old.
Kodiaq Edition - 150 TDI - DSG 4 x 4 - Quartz Grey - Canton
Sportline on order with Virtual Cockpit.


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