WI-FI and Skoda Connect

Audio, Navigation, Electronic Faults and Fixes
Post Reply
Dougie Smith
Posts: 11
Joined: Mon Apr 24, 2017 9:09 am

WI-FI and Skoda Connect

Post by Dougie Smith » Tue May 02, 2017 8:57 am

I just picked up my Kodiaq Edition on 26th Apr and have been trying to connect the WIFI and Skoda Connect without much success. I've managed to register all of my details to Skoda as per the email reply below, however each time I try to connect from the infotainment screen, it states Skoda Connect is unavailable. Do I need to be connected to a hotspot or is anyone experiencing similar issues
'Dear Mr. Dougie Smith,
You have successfully activated your vehicle: Dougie's KODIAQ. Log in and experience the comprehensive range of ŠKODA Connect.'


tks Dougie Smith


User avatar
OlivierW11
Posts: 117
Joined: Sat Oct 15, 2016 11:41 pm
Location: East London

Re: WI-FI and Skoda Connect

Post by OlivierW11 » Tue May 02, 2017 9:12 am

Yup. The embedded sim is only used for car stats.

All other services you'll need to tether your phone or use a vw car stick with your own sim inside.
Next: Kodiaq Edition 1.4 TSI in Jungle Green (+pano/ambient/virtual pedal/Canton/Child pack/Heated Wheel w/ Shifters/etc.) Triglav to be repainted black soon... :roll:


User avatar
OlivierW11
Posts: 117
Joined: Sat Oct 15, 2016 11:41 pm
Location: East London

Re: WI-FI and Skoda Connect

Post by OlivierW11 » Tue May 02, 2017 9:42 am

FYI Just called the dealer... can't order the stick as it is a vw part. Though it is recognised on their system.

How stupid....

Back to Amazon.
Next: Kodiaq Edition 1.4 TSI in Jungle Green (+pano/ambient/virtual pedal/Canton/Child pack/Heated Wheel w/ Shifters/etc.) Triglav to be repainted black soon... :roll:


Hall
Posts: 1
Joined: Mon Feb 20, 2017 4:08 pm

Re: WI-FI and Skoda Connect

Post by Hall » Thu Nov 02, 2017 8:01 pm

Bought my ŠKODA Kodiaq Edition 2.0TSI in June this year. Loving the car but I have very mixed feelings about ŠKODA Connect. I eventually managed to connect the Infotainment system by tethering to my iPhone’s hotspot. I found the system very limited and it’s obviously something you should use while the vehicle is stationary- which explains my very infrequent use. That being said when I do try to connect I’m often presented withe the “Service Unavailable”message. Furthermore (and this may be an iPhone problem) you have to reconnect the system with the hotspot every time you get into the car - it doesn’t do this automatically. Another reason for my low utilization. I also experience regular problem with the ŠKODA Connect App. Initially It took several minutes for data to refresh but eventually it gave up altogether and my system did not update for a whole month. I contacted ŠKODA Customer Service who couldn’t offer any solution and instead they said they would escalate to their technology team and get back to me. About a fortnight later data started to refresh again but I hadn’t heard anything from ŠKODA in the meantime - can they fix remotely? Unfortunately when they fixed this problem my Infotainment system then refused to connect ...... the Service Unavailable error referred to above. It’s really unfortunate that my first sojourn into ŠKODA,s much advertise connectivity solution has been so disastrous- certainly doesn’t fill me with enough confidence to continue with any sort of paid subscription once my first year free period ends. Lastly - with any IT Service nowadays one should expect a reasonable amount of online support, answers, solutions etc. ŠKODA has none - so their offering is well below normal expectations for IT as far as I’m concerned! Has anyone else had similar experience because it’s detracting from an otherwise enjoyable motor car?


StevieG
Posts: 13
Joined: Thu Aug 10, 2017 7:10 pm
Location: South Yorkshire

Re: WI-FI and Skoda Connect

Post by StevieG » Thu Nov 02, 2017 9:18 pm

My iPhone also doesn't seem to connect automatically. It seems to connect simply by going into settings on my phone, open personal hotspot then it connects without doing anything else. Personal hotspot it already activated. Bit if a pain!
Ordered 8th August, collected 2nd October. SEL 2.0 TDI 190 4x4 DSG. Quartz Grey with Beige Upholstery, Factory Towbar, Reversing Camera, Front Parking Sensors. :D


H2UBS
Posts: 114
Joined: Sun Apr 23, 2017 6:32 am
Location: Cornwall

Re: WI-FI and Skoda Connect

Post by H2UBS » Sat Nov 04, 2017 10:24 am

Hall wrote:
Thu Nov 02, 2017 8:01 pm
Has anyone else had similar experience because it’s detracting from an otherwise enjoyable motor car?
Yes .. getting very frustrated with Skoda Connect app and portal which hasn't worked more than it has. Goes for weeks not updating journeys, status etc, then will come back to life for a couple of days unexpectedly then goes off again. Currently not updated the data since 30th Oct.

No problems with the wifi hotspot running off the inserted 3 sim. iPhone connects seamlessly within a minute of driving off.
2.0 tdi SE L 4x4 190 DSG, 5 Seats, Business Grey, dark Alcantara, Triglavs, tow bar. Delivered 15th Sept.


davidb
Posts: 53
Joined: Fri Jun 30, 2017 6:23 pm
Location: Kilmartin, Argyll
Contact:

Re: WI-FI and Skoda Connect

Post by davidb » Sat Nov 04, 2017 10:47 am

OlivierW11 wrote:
Tue May 02, 2017 9:42 am
FYI Just called the dealer... can't order the stick as it is a vw part. Though it is recognised on their system.

How stupid....

Back to Amazon.
use your phone or a data only sim lots of detail on this site about sim's etc
SE L 1.4TSI (150) 4*4 Manual
memory drivers seat, space saver wheel, rough rd pack, rear view camera, dynamic chassis control


vesku
Posts: 39
Joined: Wed May 31, 2017 10:02 am
Location: Helsinki/Finland

Re: WI-FI and Skoda Connect

Post by vesku » Fri Nov 10, 2017 5:40 pm

Hi! I got my Kodiaq today and i have problems with Skoda Connect. We registered to Skoda Connect at dealer and i got information of succesfull operation to my email. Problem is that i can't get any information of my K to Connect aplication to my Android phone or to my laptop. What could be wrong?
KOdiaq 2.0 Tsi DSG AWD Panroof and almost all extra (Finnish Exclusive model)


vesku
Posts: 39
Joined: Wed May 31, 2017 10:02 am
Location: Helsinki/Finland

Re: WI-FI and Skoda Connect

Post by vesku » Sat Nov 11, 2017 6:32 am

vesku wrote:
Fri Nov 10, 2017 5:40 pm
Hi! I got my Kodiaq today and i have problems with Skoda Connect. We registered to Skoda Connect at dealer and i got information of succesfull operation to my email. Problem is that i can't get any information of my K to Connect aplication to my Android phone or to my laptop. What could be wrong?
Hi! I don't know what i did but now all is working OK.
KOdiaq 2.0 Tsi DSG AWD Panroof and almost all extra (Finnish Exclusive model)


Post Reply

Return to “Electronics and In Car Entertainment”


Who is online

Users browsing this forum: No registered users and 1 guest