Boot opening/closing problems anyone?

[FoxtrotAlpha]

I have got a new Kodiaq delivered in April 2018. It has been 10 months and I am having boot opening /closing problem. The dealer wants to charge 170 GBP and mentions it is not covered in warranty. I am bit surprised with this. Do I have any options?
Thanks

Nothing in the Skoda UK warranty would suggest this is an exclusion to the Policy so what justification do they have to support their position? I guess it’s the usual call to SUK head office, complain and get them to kick the dealer.

Change deal too.

[Onion841]

I've just taken delivery of a brand new Kodiaq SE-L. Twice now, I've looked outside and seen that the boot has randomly opened about a foot. Anyone else had this issue? The car was locked.

[scratch113]

I've just taken delivery of a brand new Kodiaq SE-L. Twice now, I've looked outside and seen that the boot has randomly opened about a foot. Anyone else had this issue? The car was locked.

My question would be where was the key? If it was in your pocket then there's a possibility that you could have accidentally pressed the boot opening switch inadvertently - it's certainly happened to me.

Just a thought...

[Old and Grumpy]

I've just taken delivery of a brand new Kodiaq SE-L. Twice now, I've looked outside and seen that the boot has randomly opened about a foot. Anyone else had this issue? The car was locked.

My question would be where was the key? If it was in your pocket then there's a possibility that you could have accidentally pressed the boot opening switch inadvertently - it's certainly happened to me.

Just a thought...

It's happened to me as well!

[Onion841]

I've just taken delivery of a brand new Kodiaq SE-L. Twice now, I've looked outside and seen that the boot has randomly opened about a foot. Anyone else had this issue? The car was locked.

My question would be where was the key? If it was in your pocket then there's a possibility that you could have accidentally pressed the boot opening switch inadvertently - it's certainly happened to me.

Just a thought...

It's happened to me as well!

Thank you both! May have been.. Although I usually leave the key inside the house and don't carry it around in my pocket. I'm wondering if it was because I closed the boot using the key rather than the button. If I didn't keep hold of the button all the way to the very end of the process, maybe it opened again..? Only partially though. When it happened to you, did it open fully or only partially? I'll see if it happens again.

[Colin Lambert]

This is an age old problem. I had it back in '17 .
Nobody has come up with a definitive answer to my knowledge.
Skoda have in the past denied that there is a problem.

[Old and Grumpy]

My question would be where was the key? If it was in your pocket then there's a possibility that you could have accidentally pressed the boot opening switch inadvertently - it's certainly happened to me.

Just a thought...

It's happened to me as well!

Thank you both! May have been.. Although I usually leave the key inside the house and don't carry it around in my pocket. I'm wondering if it was because I closed the boot using the key rather than the button. If I didn't keep hold of the button all the way to the very end of the process, maybe it opened again..? Only partially though. When it happened to you, did it open fully or only partially? I'll see if it happens again.

Mine is a simple SE with no electric boot, only the remote release. When it has happened to me the boot has not been properly shut, but is still locked so that no one can open it until it is properly unlocked with the fob. The dash display shows the boot as not shut, and as a consequence the rear wiper will not operate until the boot is shut properly.

[scratch113]

It's happened to me as well!

Thank you both! May have been.. Although I usually leave the key inside the house and don't carry it around in my pocket. I'm wondering if it was because I closed the boot using the key rather than the button. If I didn't keep hold of the button all the way to the very end of the process, maybe it opened again..? Only partially though. When it happened to you, did it open fully or only partially? I'll see if it happens again.

Mine is a simple SE with no electric boot, only the remote release. When it has happened to me the boot has not been properly shut, but is still locked so that no one can open it until it is properly unlocked with the fob. The dash display shows the boot as not shut, and as a consequence the rear wiper will not operate until the boot is shut properly.

Mine's a Sportline with the full electric tailgate as well as the remote-wave-your-foot-underneath opening/closing.

Mine did this only a couple of days ago - I was heading out for a dog walk and as I bent over to tie the laces on my walking boots, I heard a familiar "beep-beep-beep" from outside the side door to our house that leads out onto the drive. When I opened the door, lo and behold, the boot was fully open although the car was still locked (mirrors folded). The key was in the front pocket of my jeans.

I've also a few times been washing my car with the key in my pocket and again wondered why the car kept locking and unlocking whenever I bent over to wash the lower portion of the doors - again, I must have been inadvertently pressing the key in my pocket. Placing the key inside the house sorted the problem!

I will admit that I haven't experienced the boot only being open slightly, although I think if you close it using the remote or the switch in the driver's door and it encounters an obstruction or other problem, then it will open again slightly, but not sure about this last bit.

I do know that the driver's door switch will not open the bootlid if there is a trailer attached to the towbar, it just unlocks but doesn't open. Using the handle/switch above the number plate does work as normal however - I assume it's to stop you opening the tailgate into part of the trailer or a bike rack attached. If you're using the handle/switch on the tailgate itself then it assumes you know better as you're actually standing there! "Simply clever" indeed!

[JamieK]

I've also a few times been washing my car with the key in my pocket and again wondered why the car kept locking and unlocking whenever I bent over to wash the lower portion of the doors - again, I must have been inadvertently pressing the key in my pocket. Placing the key inside the house sorted the problem!

.
Correct solution but likely the wrong assumption.

If you have the Sportline then you have KESSY hands free locking / cunlocking. That's one of the problems with hands free, it'll be when you washed under the door handles, the car will have detected movement and unlocked the door. It closes again on the 2nd sweep around the handle.

If you have the MY21 car then it's worse, because KESSY works on all four doors rather than the front two. When washing the car, I typically unlock the doors so the mirrors unfold then place the key a short distance away. It doesn't have to be far away, the key has to be close to the car to activate KESSY.

[scratch113]

I've also a few times been washing my car with the key in my pocket and again wondered why the car kept locking and unlocking whenever I bent over to wash the lower portion of the doors - again, I must have been inadvertently pressing the key in my pocket. Placing the key inside the house sorted the problem!

.
Correct solution but likely the wrong assumption.

If you have the Sportline then you have KESSY hands free locking / cunlocking. That's one of the problems with hands free, it'll be when you washed under the door handles, the car will have detected movement and unlocked the door. It closes again on the 2nd sweep around the handle.

If you have the MY21 car then it's worse, because KESSY works on all four doors rather than the front two. When washing the car, I typically unlock the doors so the mirrors unfold then place the key a short distance away. It doesn't have to be far away, the key has to be close to the car to activate KESSY.

You're partly right Jamie, but I've also had it lock/unlock when I'm bending down cleaning the wheels or very bottom of the doors, so that's nothing to do with the KESSY.

Solution is the same - unlock the car when I start washing (make sure you open/close at least one door or else it will lock itself again anyway) and then put the key inside the house somewhere out of range of the car.