SOS OCU recall

Faults and Technical chat for the Skoda Kodiaq
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Shera81
Posts: 82
Joined: Mon Mar 20, 2017 10:16 am

SOS OCU recall

Post by Shera81 » Thu Oct 05, 2017 3:45 pm

Hi,

Has anyone had their car recalled due to the SOS system/OCU?

Our car threw up a fault last Thursday...a computer lady came over the speakers telling us there was an issue with the SOS system and we needed to book it in.

It's been with the dealer since Tuesday (all been really efficient seemingly so far). They believe it's an issue due to the OCU being faulty, which apparently is a known fault and part of a software recall.

Anyone heard anything about this?


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Colin Lambert
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Joined: Tue May 10, 2016 10:40 am
Location: Poole Dorset

Re: SOS OCU recall

Post by Colin Lambert » Thu Oct 05, 2017 4:49 pm

I had a problem in the early days connecting any of the wintering phone buttons.
I spoke with 'Abdul' at Skoda customer services and he sorted it out. I haven't tried the 'plod' button for obvious reasons, but the customer care & breakdown buttons appear to Brett ok.
Goody luck.
ModeratorA 'Bear' called Pooh.SE L. 1.4DSG Jungle Green, PanRoof, Front Sensors, Beige Alcantara, Triglavs.Canton system. S/saver.
Diploma in Automotive Engineering.
“People say doing nothing is impossible, but I do nothing every day”. :lol:
Winnie The Pooh.


Shera81
Posts: 82
Joined: Mon Mar 20, 2017 10:16 am

Re: SOS OCU recall

Post by Shera81 » Fri Oct 06, 2017 6:00 pm

Once set up our buttons worked fine as far as we know, until the fault popped up last week and the SOS button turned red.

Got the car back today with the replaced OCU. Surprised no one else has had this issue as it's been part of a recall/service bulletin so we can't have been the first.


HarryC
Posts: 9
Joined: Tue Oct 10, 2017 9:09 am
Location: Cheltenham

Re: SOS OCU recall

Post by HarryC » Tue Oct 10, 2017 11:40 am

The connect system was faulty when I took delivery of my car. Took dealer a while to fix it, but now after just 4 weeks it is back again intermittently. That is not a good early impression of the car
Adore my Kodiaq and super impressed by its mpg but it does have a number of minor irritations!

Kodiaq Edition 1.4 TSI DSG, 5 seater plus park-assist and area view camera, heated seats and wheel.


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dalglir
Posts: 120
Joined: Sat May 20, 2017 1:24 pm
Location: Edinburgh

Re: SOS OCU recall

Post by dalglir » Wed Oct 11, 2017 4:07 pm

Shera81 wrote:
Thu Oct 05, 2017 3:45 pm
Hi,

Has anyone had their car recalled due to the SOS system/OCU?

Our car threw up a fault last Thursday...a computer lady came over the speakers telling us there was an issue with the SOS system and we needed to book it in.

It's been with the dealer since Tuesday (all been really efficient seemingly so far). They believe it's an issue due to the OCU being faulty, which apparently is a known fault and part of a software recall.

Anyone heard anything about this?
This sounds related to the internal SIM problem. My SOS system is also down, claiming no signal. Kodiaq we’re claiming it would need an OCU reset/replacement/somesuch
150 PS 2.0 TDi DSG 2WD Edition.

'It's so... black!' said Ford Prefect. 'You can hardly make out its shape... light just seems to fall into it!' Zaphod said nothing. He had simply fallen in love.


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Colin Lambert
Posts: 1613
Joined: Tue May 10, 2016 10:40 am
Location: Poole Dorset

Re: SOS OCU recall

Post by Colin Lambert » Wed Oct 11, 2017 7:50 pm

Shera81 wrote:
Fri Oct 06, 2017 6:00 pm
Once set up our buttons worked fine as far as we know, until the fault popped up last week and the SOS button turned red.

Got the car back today with the replaced OCU. Surprised no one else has had this issue as it's been part of a recall/service bulletin so we can't have been the first.
My SOS button has always been red?? It's red plastic. With a green light to the left of it.
ModeratorA 'Bear' called Pooh.SE L. 1.4DSG Jungle Green, PanRoof, Front Sensors, Beige Alcantara, Triglavs.Canton system. S/saver.
Diploma in Automotive Engineering.
“People say doing nothing is impossible, but I do nothing every day”. :lol:
Winnie The Pooh.


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