Search found 11 matches

by Jonnoa
Tue Jan 08, 2019 5:43 pm
Forum: Faults & Technical
Topic: First service today
Replies: 19
Views: 3946

Re: First service today

I am still not getting anywhere with Skoda or the dealer, now the drivers side has come off, luckily I spotted this one on the floor so not lost, have not bothered to put back on, now both front doors do not have any protection.
by Jonnoa
Wed Nov 14, 2018 9:35 am
Forum: Faults & Technical
Topic: First service today
Replies: 19
Views: 3946

Re: First service today

Just an update.
Not getting anywhere with the dealer or Skoda UK, they are refusing to do anything about the door proctors.
Not Impressed.
by Jonnoa
Fri Nov 09, 2018 4:32 pm
Forum: Faults & Technical
Topic: First service today
Replies: 19
Views: 3946

Re: First service today

I have just had Skoda ring me back to say they will not replace the missing door trim and that it was the dealer that makes the final decision and they have refused. The dealer stated they had already replaced one as a good will gesture when the car was a couple of months old and that they would not...
by Jonnoa
Thu Nov 08, 2018 12:48 pm
Forum: Faults & Technical
Topic: First service today
Replies: 19
Views: 3946

Re: First service today

Thanks Colin for the details. I have just had a letter from VW Skoda finance so will keep the details in reserve. AS for my experience with the dealer yesterday. It went back in yesterday as they could not not update the software when it when in for it's service and they wanted it back in. On collec...
by Jonnoa
Tue Nov 06, 2018 5:31 pm
Forum: Faults & Technical
Topic: First service today
Replies: 19
Views: 3946

Re: First service today

Thanks
I am still awaiting VW finance to come back to me hopefully this will help.
The vehicle is back in today to have the software update and the off side tail gate lens replaced with the spider in.
by Jonnoa
Mon Nov 05, 2018 2:44 pm
Forum: Faults & Technical
Topic: First service today
Replies: 19
Views: 3946

Re: First service today

Now reported to VW Finance who own the vehicle.
Lets see if this makes a difference.
by Jonnoa
Mon Nov 05, 2018 12:53 pm
Forum: Faults & Technical
Topic: First service today
Replies: 19
Views: 3946

Re: First service today

I have just heard back from Skoda. The good news is that they are going to replace the rear light cluster with the spider in. The bad news is they will not replace the door protector that half of it has fallen off, they state ‘this was caused by outside influences and therefore not cover by warranty...
by Jonnoa
Fri Oct 26, 2018 8:29 am
Forum: Faults & Technical
Topic: First service today
Replies: 19
Views: 3946

Re: First service today

Thank you for your advice, I have reported my issues to Skoda UK and they are going to investigate this and come back to me with in 24-48 hours.
Watch this space.
by Jonnoa
Thu Oct 25, 2018 6:24 pm
Forum: Faults & Technical
Topic: First service today
Replies: 19
Views: 3946

First service today

Just had my Kodiaq in for it first service today, yet again it has to go back in due to them not being able to update the software, VW servers have been down today, why should we now have to take the time out twice to sort this out, once to take the vehicle in a then to collect it. While it was as i...
by Jonnoa
Fri Oct 13, 2017 2:45 pm
Forum: Faults & Technical
Topic: Boot opening/closing problems anyone?
Replies: 60
Views: 16249

Re: Boot opening/closing problems anyone?

The only problem I have had is sometime it will not closes on the remote despite the lights flash so it is getting a signal. Sometimes it can be 2-3 days of not working then everything is ok for several weeks, have tested with all remotes as does the same with all of them so it is not a remote issue...

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