I am requesting information from Skoda Kodiaq owners regarding three problem areas;
1. The fuse blowing on the 12 volt socket system
2. The pre-Sets on the radio disappearing.
3. The Disc brakes - excessive scoring of the Disc's.
Skoda UK are in complete denial that the above problems exist,
If you have had problems with any or all of the above please email me at:
XXXX
If you could provide the following it would strengthen the approach to Skoda UK:
a) The Registration number of your Vehicle
b) The date of purchase
c) Problem/Problems
d) Did you report the problem to your Car Dealer?
e) What is the Car Dealers details?
f) Did the car go to the Car Dealer for repair and on what date?
g) Was the problem fixed?
h) Has the problem re-occurred?
i) Have you been in contact with Skoda UK by Post, telephone or email?
j) Have you used the 'Resolve' Skoda Customer Service email system?
k) Are you aware that you can print of your own 'Resolve' system file?
l) Have you printed off the 'Resolve ' file from Skoda?
m) What reply have Skoda given to you?
n) Was the above reply in a letter/email/by telephone?
o) Are the problem/problems still on going?
p) Is there anything else you wish to mention?
q) Please provide your full personal details, mane, address and telephone number for any contact they made be required.
I need to make you aware that under the new Data Protection Legislation that you must agree to me keeping any information you supply on my computer and processing that information. I will be using the information to challenge Skoda UK regarding their denial that the problems exist and reminding them they are responsible for resolving the problems we, the consumers, are experiencing.
Please include in your email to me the following:
I hereby agree to the information I have supplied in this email may be stored and processed on a computer. That the information may be provided to Skoda UK in order to remind them of their responsibilities to their consumers.
All can add is that with co-operation from everyone we may actually have enough leverage to resolve the problems with Skoda UK.
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Message From Admin
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I do not feel comfortable with a request for members to email personal details to someone who has only just joined this forum.
I have removed your email address from this post.
Rob
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